How do I apply for Medicare in Wilmington if I'm 52 and have been on SSDI for 20 months due to multiple sclerosis?
Real numbers. Real New Hanover County context.
Answered by Robert Simm, a Licensed Health Insurance Broker in North Carolina.
I answer my own phone in March. A call center hands you a different agent every year — I’m the same broker who set up your plan, and I’m who you call when a claim gets denied.
What does the data actually show for this Medicare question?
| What you need | Licensed independent broker | Captive single-carrier agent | National 1-800 call center |
|---|---|---|---|
| Plans you can compare | Every major NC carrier | One carrier only | Whichever pays the call center most |
| NC license verification | NC #10447418 — verify at sbs.naic.org | Verifiable, but tied to one brand | Frequently a different agent each call |
| Cost to you | $0 — paid by carrier | $0 — paid by carrier | $0 — but commissions tilt incentives |
| Knows New Hanover County networks | Yes — verifies Duke/UNC/WakeMed contracts | Only their carrier’s network | Generic federal data, not contract-level |
| In-person meeting | Yes — home visits or office | Sometimes | Phone only |
| Same person next year | Yes — lifetime relationship | Often, until they leave the carrier | Different agent each time |
What are the 2026 Medicare numbers for New Hanover County residents?
What is Plan Match?
Three are specific to New Hanover County. Two apply to every NC resident. All five are fixable — if you catch them before enrollment.
What's the difference between doing it alone and working with an independent NC broker?
| What you need | Doing it alone | Robert Simm — NC #10447418 |
|---|---|---|
| Plans you can compare | Whatever Medicare.gov lists, no NC context | Every major NC carrier, filtered to your situation |
| New Hanover County network knowledge | Generic federal directories, often 6 months stale | Direct contract verification with each carrier |
| 2026 numbers applied to your budget | Generic rules — no IRMAA math, no spousal coordination | Run with your real income and household |
| Part D formulary check | Manual entry per drug, per plan | I pre-check every prescription on every eligible plan |
| Same person next year | Different agent every call | Same broker, same answer, every AEP |
| Cost | $0 (just your time and risk) | $0 — paid by carrier |
Which Novant Health facilities serve New Hanover County?
Novant Health is the health system on record for New Hanover County, and 2 facilities in the county carry its name — which does not mean they all sit on the same plan contracts.
- Novant Health New Hanover Regional Medical Center
- Novant Health New Hanover Orthopedic Hospital
NOVANT HEALTH NETWORK NOTES
Novant Health's own accepted-plans listing names New Hanover Regional Medical Center as an exception twice over: it is out of network with UnitedHealthcare Medicare Advantage, and out of network with Cigna Medicare Advantage. This is a longstanding carve-out rather than a 2026 change, which is exactly why it catches people — there was no announcement to miss. Verified .
Novant Health accepts a wide range of plans across its other markets, so a Novant facility being in-network somewhere else in North Carolina says nothing about New Hanover Regional. Network status is contracted facility by facility, not brand by brand. Verified .
Two more exceptions on the same listing are worth knowing. Novant Health is out of network with Aetna Medicare Prime HMO across all its facilities, not just New Hanover. And PACE of the Southern Piedmont excludes both New Hanover Regional Medical Center and Pender Medical Center. Novant lists AARP Medicare Plans from UnitedHealthcare separately from UnitedHealthcare with no exception noted — confirm that one directly with the plan before relying on it. Verified .
Frequently asked questions
How do I verify any Medicare agent is licensed in NC?
Is there a fee to talk to a Medicare broker?
What happens after I call?
Where is Robert Simm based?
Does it matter which Medicare carrier you choose?
It doesn’t — because I get paid by the insurance carrier to manage your plan. Most call centers get paid more to steer your business toward certain carriers based on volume and contracts. The only thing I’m optimizing for is making sure you’re covered correctly when you actually need it. That’s what keeps people coming back. And referring their neighbors.
What is Plan Match?